The issue of safeguarding is often key to the success of GP practices’ CQC inspections. Nicole Ridgwell, Solicitor at Ridouts Professional Services Ltd, outlines the importance of practice managers staying up to date with safeguarding matters and offers some top tips to avoid CQC criticism. The Care Act has placed safeguarding on a …
Practice Business- GP Practice Manager advice on CQC inspections Read More »
The rise of online forums and “Trip Advisor” type websites has resulted in increased risk to doctors when patients are not satisfied with the care they receive. This firm has seen a surge in patients venting their frustrations with GPs online instead of raising issues with practices directly. There are a number of ways that …
CQC is refusing to register new services, and expand existing ones, in the learning disability and autism sector that fail to meet its strict interpretation of post-Winterbourne View national guidance aimed at moving service users out of in-patient facilities into the community. To obtain registration, CQC is saying that only one model of care is …
To avoid paying the increased regulatory fees to CQC, the Derbyshire Local Medical Committee has suggested GPs should pay their regulatory fees to the GMC. It is suggested that this money would then be held in an account which can be accessed following due consideration of a formal complaint about the fee increase which could …
Some GPs propose to boycott paying CQC’s increased regulatory fees for 2017/18 Read More »
Following an investigation into the issue of care homes banning relatives that raise formal complaints and in some cases evicting residents also CQC has published guidance for care homes and relatives of residents. Andrea Sutcliffe, Chief Inspector of Adult Social Care, CQC said: – “Care homes are people’s homes. They, their family and friends should …
CQC recognise access to residents in care homes issue raised by investigation Read More »
Ridouts join Sir Mike Richards, CQC’s Chief Inspector of hospitals and Dr Kathy McLean, Executive Medical Director of NHS Improvement, to consider the first six months of NHS Improvement and to explore how the body is working with the CQC to regulate providers.
An investigation has found that relatives of care home residents are being excluded from accessing the homes where their relatives are cared for after raising formal complaints against the home. On some occasions care homes have even removed residents entirely from the home following complaints made. On rare occasions this practice has been the result …
Relatives banned from care homes after raising complaints Read More »
St George’s University Hospitals NHS Foundation Trust was placed in special measures by CQC following an inspection report which rated the Trust as inadequate. The Trust had been rated ‘inadequate’ on the questions relating to safety and well-led and ‘requires improvement’ for effective and responsive but ‘good’ for caring. A number of the buildings at …
Leading London NHS Trust placed in special measures Read More »
Much to the delight and relief of numerous campaigning organisations, the Care Act 2014 introduced ‘independent advocates’ when it came into force in April 2015. The ‘no decision about me without me’ principles of the Act reflected the intention for individuals to fully engage with and contribute to their care through early engagement and independent …
Ridouts is a team of specialist health and social care lawyers, providing dedicated legal advice for care homes, GP practices, children’s homes, dental practices, domiciliary and home care agencies, supported and independent living services and both private and NHS hospitals.
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