Laura Paton

Laura Paton

Ridout Report -Inconsistencies in Transparency – Disclosure of inspection Notes by CQC

CQC’s reporting style means the contents of draft inspection reports are often unclear or ambiguous. This can make providing comprehensive factual accuracy comments very difficult for providers. A practical tip to pre-empt this issue would be for providers to ensure that they keep a note of the records reviewed and the people spoken to by …

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Dental Practice Manager Online- Recent changes to GDC fitness to practise investigations

Complaints Both the Care Quality Commission (CQC) and the General Dental Council (GDC) require providers of dental care services to have an internal complaints system in place. This system must be publicised, accessible and understood by staff and the people who use the service. To ensure that your practice complies with this requirement, you should …

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Care Talk Article : Have unpaid carers noticed any difference since the Care Act came into force?

Have unpaid carers noticed any difference since the Care Act came into force? When the Care Act 2014 came into force on 1 April 2015 it was heralded as the most significant change in social care law for 60 years. One of the headline changes it introduced was, for the first time, putting those providing …

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Dental Practice Manager: What to Expect when CQC Inspect

At present, the Care Quality Commission (CQC) inspects approximately 10% of providers of primary care dental services. Unlike the other sectors they regulate, CQC do not presently give ratings to primary dental care services. However, the report of their inspection will be published on the CQC website and CQC have enforcement powers available to them …

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HSJ Insight and Influence Channel: The Duty of Candour and Disclosure of Investigation Reports following Serious Incidents

In April 2016, the Care Quality Commission announced that it is carrying out a review of how NHS trusts identify, report, investigate and learn from deaths of people using their services. The findings will be published in a national report by March 2017. This review was prompted by the Government response to the independent Mazars …

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Care Talk: Nurses Getting ready for Revalidation with the Nursing and Midwifery Council

All registered nurses should be aware that, starting in April 2016, you must revalidate with the Nursing and Midwifery Council (NMC) to renew your professional registration and to allow you to continue to practice as a registered nurse. The new process of revalidation replaces the Prep (Post Registration Education and Practice) requirements and requires to …

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Ridouts Alert: CCTV is a must if carers are to trust and be trusted

There have been many well-publicised failings in care homes across the country recently, where institutional abuse has been uncovered. The advent of surveillance in care homes – far from being an invasion of care workers’ privacy – would enable transparency and accountability to come to the fore and restore the waning patient trust in the …

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