The Ridout Report

Should Providers Accept Or Challenge CQC’s Findings?

Many health and social care providers decide to engage with CQC in the spirit of cooperation and collaboration. They accept the ratings awarded to them by CQC and they accept CQC’s findings and don’t challenge them as they are not confident that their efforts will lead to successfully changing CQC’s position. This lack of challenge …

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Press Releases – The Right To Speak Up

It is common knowledge within the health and social care sector that an inspection by the CQC is accompanied by an inspection report. This inspection report, whether challenged by way of factual accuracy comments, or not, is eventually published on the CQC’s website for the purpose of public viewing.  For information on how to challenge …

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Controlled Drugs – How Providers can Control the Consequences

The Care Quality Commission (“CQC”) reports annually on its oversight findings to ensure that healthcare providers maintain a safe environment for the management and use of controlled drugs under the Controlled Drugs (Supervision of Management and Use) Regulations 2013 (“CDSMU Regulations”). As part of this, the CQC published, ‘The safer management of controlled drugs: Annual …

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CQC’s Updated Regulatory Approach – Has Anything Really Changed?

On 27 January 2022, the CQC announced that, following the easing of Covid restriction across the country, it has reviewed and updated its regulatory approach, with the changes to take effect from 1 February 2022. What is changing? The main changes relate to providers of acute hospitals, ambulance services and general practice. In December 2021, …

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CQC finally set to inspect ‘Requires Improvement’ rated care homes

In its latest publication on the 21 December 2021 the CQC has announced that it will finally begin to inspect care homes rated ‘Requires Improvement’. This means that up to 14% of care homes in the UK (3,271) care homes will now be subject to inspections once again. As part of a wider amendment to …

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CQC Focus On Decline, Not Improvement – Are You At Risk?

On 20 September 2021, CQC hosted a webinar for adult social care providers in relation to its current monitoring approach and set out how it is currently monitoring and prioritising inspections. What did CQC say about its current monitoring approach? During the webinar, CQC said that the COVID-19 pandemic has prevented normal inspection of services …

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Appealing decisions taken by CQC – Are the odds in the favour of Health and Social Care Providers?

Since August 2016 the CQC has had decisions it has made in respect of the registration of health and social care providers appealed 55 times before the First Tier Tribunal (Care Standards).  Of those 55 occasions, only four appeals have been successful.  This translates to a ‘success rate’ of 92%.  This figure should come with …

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