Nicole Ridgwell

The RIdout Report. Flower.

Drink & Drug News – May 2018 – Legal Line

‘WILL CQC CATCH US OUT?’ With the proposed move by CQC to short-notice inspections coming into force this month, how much leniency will be allowed for one-off issues? CQC’s intention to begin short-notice or unannounced inspections of substance misuse service providers will be a significant change for the sector, which has previously had notice of …

Drink & Drug News – May 2018 – Legal Line Read More »

The RIdout Report. Windy Dandelions.

Drink & Drug News, March 2018 – Our inspector had insufficient expertise – can we challenge?

Following a recent inspection we were unhappy with our CQC report. We felt that the person conducting the inspection did not have adequate experience of the substance misuse treatment sector and that the specialised nature of our service was not taken into account. Can we challenge our inspection on these grounds or ask for a …

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The RIdout Report. RedMarble

Care Assessments – why must they be person-centred and what does that mean? – Care Talk (March Edition) – Nicole Ridgwell

The requirement for a multi-disciplinary care and support package to meet any service user’s assessed needs is the focal point of all provider-service user interactions within the health and social care sector. It was the introduction of the Care Act 2014, and its ‘no decision about me without me’ principles, which focused the sector on …

Care Assessments – why must they be person-centred and what does that mean? – Care Talk (March Edition) – Nicole Ridgwell Read More »

The RIdout Report. GreenFlower

Drink & Drug News – We are disappointed with the results of our recent CQC review, one of the things we were marked down for was not involving our clients in planning their care. We dispute this as patient involvement has always be central to how our service operates. How can we compile evidence to back up our challenge?

  To launch an effective challenge, providers must understand the parameters of the process itself. With CQC draft inspection reports, challenges should be made through the factual accuracy process, through which the provider has ten working days to submit a response from the date of receipt. It is important to note that CQC factual accuracy …

Drink & Drug News – We are disappointed with the results of our recent CQC review, one of the things we were marked down for was not involving our clients in planning their care. We dispute this as patient involvement has always be central to how our service operates. How can we compile evidence to back up our challenge? Read More »

The RIdout Report. Windy Dandelions.

Care Talk – Care Assessments – why must they be person-centered and what does that mean?

The requirement for a multi-disciplinary care and support package to meet any service user’s assessed needs is the focal point of all provider-service user interactions within the health and social care sector. It was the introduction of the Care Act 2014, and its ‘no decision about me without me’ principles, which focused the sector on …

Care Talk – Care Assessments – why must they be person-centered and what does that mean? Read More »

The RIdout Report. TreeStump

Drink and Drug News – Forewarned is forearmed – The CQC’s new briefing is essential reading for the sector

On 29 November 2017, CQC published ‘Substance misuse services: The quality and safety of residential detoxification’, a briefing of the 2016/ 2017 inspection cycle. The document, which is necessary reading for all within the sector, is significant for its almost exclusively negative tone. The 9 page document contains no reference to the hard work of …

Drink and Drug News – Forewarned is forearmed – The CQC’s new briefing is essential reading for the sector Read More »

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