All posts by: Nicole Ridgwell

About Nicole Ridgwell

The General Pharmaceutical Council (GPhC) has just launched a consultation requesting views on changes to their 2015 guidance for pharmacy services, specially for those services provided on the internet or at a distance. The consultation process will run for 8 weeks, until 21 August 2018, and we strongly urge all providers within this specific sector […]

‘WILL CQC CATCH US OUT?’ With the proposed move by CQC to short-notice inspections coming into force this month, how much leniency will be allowed for one-off issues? CQC’s intention to begin short-notice or unannounced inspections of substance misuse service providers will be a significant change for the sector, which has previously had notice of […]

The requirement for a multi-disciplinary care and support package to meet any service user’s assessed needs is the focal point of all provider-service user interactions within the health and social care sector. It was the introduction of the Care Act 2014, and its ‘no decision about me without me’ principles, which focused the sector on […]

  To launch an effective challenge, providers must understand the parameters of the process itself. With CQC draft inspection reports, challenges should be made through the factual accuracy process, through which the provider has ten working days to submit a response from the date of receipt. It is important to note that CQC factual accuracy […]

On 29 November 2017, CQC published ‘Substance misuse services: The quality and safety of residential detoxification’, a briefing on the 2016/ 2017 inspection cycle. The document, which is necessary reading for all within the sector, is significant for its almost exclusively negative tone. The 9 page document contains no reference to the hard work of […]