An Unexpected Foe: Coping with a Commissioning Body’s Reaction to Adverse Regulatory Action 

Providers of health and social care services are all too aware of how vital their relationships are with stakeholders. Often they prioritise their relationships with the CQC or Ofsted because regulation underpins all other areas of service provision, however, providers should not underestimate the enormous impact local authority / CCG commissioner relationships and interactions have …

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