The Department of Health & Social Care will be working to improve the handling of care home feedback across the adult social care sector. The Government has said people should be ‘aware of bodies outside care homes’ that can assist with feedback and complaints. Working alongside the ‘Complaints Improvement Partnership for health and social care’ …
Improvements to be made to the handling of feedback for care homes Read More »
The Local Government and Social Care Ombudsman has issued its findings into two complaints about North Yorkshire County Council this week. The complaints were in relation to two North Yorkshire families who paid over the odds for relatives’ care because the county council gave them inaccurate information. The Ombudsman upheld the complaints after it found …
From April 2018 the law will change as part of the Regulation and Inspection of Social Care (Wales) Act 2016. The Act introduces a new system of service regulation and inspection, moving away from an ‘establishment’ to a ‘service provider’ based model. In a practical sense this means that some care services will be required …
Care Inspectorate Wales provides guidance on the new re-registration process Read More »
According to the annual British Social Attitudes survey, public satisfaction with GP services has fallen to its lowest level since records began in 1983. The main reasons for the dissatisfaction with the overall service are staff shortages, long waiting times, lack of funding and government reforms. These reasons are hardly surprising and reinforce what we …
Public satisfaction with GP services at record low Read More »
New figures have showed that care home managers reported almost 13,000 concerns that vulnerable residents were experiencing financial abuse in the past four years. Between 2013 and June last year, statistics show that there were 12,968 investigations of potential financial abuse by the CQC. Data has been collected from an FOI request to the CQC, …
Figures show high levels of financial abuse of care home residents Read More »
The pressures on the AMHP workforce have never been greater, according to a Community Care Freedom of Information request. As the number of detentions rise by 50% per year, it appears the number of AMHP’s continues to shrink. Various councils have reported concerns about an ageing workforce and the potential to lose more experienced AMHPs …
Research reveals approved mental health professionals are under significant pressure Read More »
The Government has set up a consultation on the secondary legislative framework of The Children and Social Work Act 2017. Much of the detail of the legal framework to this Act is to be set out in regulations, and this consultation seeks views on the policy underpinning those regulations. These will cover the full range …
Government publishes draft regulations to establish Social Work England Read More »
The National Audit Office (NAO) has said the sector was struggling in particular to recruit nurses and senior staff to run services, causing the elderly and disabled to go without care. This warning comes a few months before the government is set to publish a Green Paper with proposals to change the way care services …
NAO says a lack of government planning and funding has undermined the care sector Read More »
Sajid Javid, Secretary of State for Housing, Communities and Local Government, has announced an extra £150m for social care which ‘will be allocated according to relative needs’. Mr Javid has made the extra money available following publication of the Local Government Finance Settlement for 2018 to 2019 and due to an ‘anticipated underspend in existing …
Government announces an extra £150m will be spent on social care Read More »
Following action from the Competition and Markets Authority (CMA), a care home provider running 64 care homes has agreed to stop charging fees after a resident dies. The provider has agreed to amend its contract terms to stop charging one month’s worth of fees after the death of a resident. This will ensure that fees …
Care Home stops charging fees after resident dies Read More »
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