Over the years providers of health and social care services have been known to cry in frustration: “Who inspects the inspectors??!” This is particularly common when CQC appear to be being lax in following their own policy and procedure whilst making high demands of providers and their staff. These careless approaches could be in the …
The grounds for requesting reviews of ratings are very limited. A rating review involves examining whether CQC has followed its published guidance in awarding ratings. It is emphasised in the CQC guidance that challenges to the judgements and the evidence these are based on should be made during the factual accuracy stage which follows the …
There are a number of points of interest to note. First, at a stroke, just before the Parliamentary recess there was a simple announcement that most of the important Dilnot changes in the Act would not be implemented for the foreseeable future. Apparently, this is in response to local authority lobbying that the costs were simply …
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