The Ridout Report

Ridout Report – April 2019 – CQC’s new FAC process revealed – what does it achieve?

Last week saw the publication of CQC’s ‘new’ factual accuracy comments (“FAC”) process for draft inspection reports.  In last month’s Ridout Report Jenny Wilde discussed the potential consequences of the proposed changes.  As we now know what CQC has decided, this Ridout Report discusses what changes have been made and how these may impact a …

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The Ridout Report – May 2019 – The CQC wants to become more efficient – but will this be at the Provider’s expense?

There have been significant changes at the top tier of the Care Quality Commission (“CQC”) in recent months.  Ian Trenholm took over as Chief Executive in July 2018 and Andrea Sutcliffe, Chief Inspector of Adult Social Care, departed in January 2019. She has been replaced by Debbie Westhead on an interim basis until Kate Terroni …

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Ridout Report – February 2019 – Competition and Markets Authority (CMA) Charging For Accommodation and Service After Death

21st Century regulators have shown a desire to widen the scope of their regulatory activity. This inevitably leads to allegations of multiple/overlapping regulation. That has long been regarded as bad regulation. Health and Social Care is one of the most heavily regulated sectors in UK Business. The CQC are all present and very powerful. There …

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Ridout Report – What will be the role of care home managers in the ‘Liberty Protection Safeguards’? – an update and analysis

Much to the surprise of people who thought there would be no reform or parliamentary time for the Deprivation of Liberty Safeguards (DoLs) legislation, the past year has proved that is not the case. In July we saw the Mental Capacity (Amendment) Bill introduced. This Bill abolished the Deprivation of Liberty Safeguards, by deleting Mental …

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The Ridout Report – Are private health and social care providers treated fairly by their Regulator?

Imagine if you will a world where public and private providers of health and social care are dealt with an even hand.  A world where private providers of care are given the support and room to offer good quality care to their service users.  A world where inspections and ratings are not excessively relied upon …

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Ridout Report August 2018 – Not Registering the Right Support

The House of Commons recently debated the future of the Transforming Care programme[1]. Concerns were raised that the Programme was unlikely to realise the ambitions set out in the Building the Right Support strategy before it ends in 2019. These ambitions are to develop more community services for people with learning disabilities and/or autism, who …

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Ridout Report August 2018 – Not Registering the Right Support

The House of Commons recently debated the future of the Transforming Care programme[1]. Concerns were raised that the Programme was unlikely to realise the ambitions set out in the Building the Right Support strategy before it ends in 2019. These ambitions are to develop more community services for people with learning disabilities and/or autism, who …

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Ridout Report – Back to Basics – Challenging CQC Inspection Reports

Since the introduction of the CQC rating system in 2014 there have been various revisions of CQC’s guidance to providers on how it monitors, inspects and regulates adult social care services which impact how CQC makes judgements and how providers can challenge these. It is important for providers to challenge factual inaccuracies and misleading comments …

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Ridout Report -Fight or Flight: How would you react to CQC enforcement?

In recent months we at Ridouts have seen a significant increase in the Care Quality Commission’s use of enforcement action. Providers are approaching us seeking explanations for the serious looking correspondence that has landed on their doorstep. Emblazoned in bold lettering, the headings bear the ominous text “NOTICE OF PROPOSAL TO CANCEL YOUR REGISTRATION” or …

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Ridout Report – Winter Pressures- A Partial Solution

As first published in the HSJ Insight and Influence Channel. We are in mid-Winter.  We were told the NHS was never better prepared.  A significant ‘flu “epidemic”, relatively unusual cold conditions and a difficult Christmas (most of which were unpredictable) have all intervened. Confidence has been shattered.  We have all viewed images, designed to be …

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