adult social care

CQC criticised in an independent review over whistle-blower response

On 29 March 2023 an independent review into CQC’s handling and response to the dismissal of Mr Shyam Kumar was published. The review established major failings by the Care Quality Commission (“CQC”) who are responsible for regulating England’s health and social care sector. What happened? The independent review was ordered after an employment tribunal on …

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Challenging The Fees That Local Authorities Pay To Care Providers

Care providers often come to us with concerns they face with local authorities failing to meet the cost of providing care at the standard that providers themselves deem necessary to maintain compliance with the regulations.  Providers complain of being largely ignored by those in charge of making such decisions within the local authority and many …

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What Are The Latest CQC ‘Hot Topics’?

At Ridouts, we have noticed that the latest ‘hot topics’ which CQC inspectors tend to focus on during inspections are as follows: Staff recruitment records Providers are required to ensure that their staff are fit and proper persons. Staff recruitment records should be robust and include; proof of identity, a criminal record certificate where required, references …

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Calls for the Government to ring-fence funding for adult social care

On 9 March 2023 the National Care Forum (“NCF”) submitted representations to the Government urging it to ring-fence funding for adult social care. This is following analysis conducted by NCF working alongside the Care Provider Alliance. The analysis included reviewing the Fair Cost of Care Reports published by various councils in England. The analysis showed …

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The Importance Of Good Record Keeping In Your Care Business

Records are one of the main focus areas during a CQC inspection and one of the main sources of evidence that the CQC relies on when determining if a service is Safe, Effective, Caring, Responsive and Well-led. It is therefore important that records are as accurate and detailed as they can be. In February 2023, …

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How Can I Secure Fee Increases For Accommodation And Services Provided To My Residents?

We are approaching the end of February. This is the time of year when many providers and commissioners are considering contract review, a part of that process is, very often, considering the appropriate level of fee increase. Care contracts are unusual in that their currency is for the medium and long term. A major consequence …

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What Can Providers Expect From CQC Inspections?

One of the most stressful times for social care providers are CQC inspections. Many have described inspectors as having an ‘agenda’ – looking to uncover negative evidence in order to substantiate preconceived determinations about the overall quality of the service and care provided. This not only puts providers and staff under extreme pressure, but can …

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