CQC

CQC reiterates importance of compliance with Regulation 19 and safe recruitment of staff

In its email update to adult social care providers on 23 May 2022, the CQC reminded providers of the importance of ensuring that they adhere to safe staff recruitment procedures and that they comply with Regulation 19 of the Health and Social Care Act (Regulated Activities) Regulations 2014. The purpose of Regulation 19 is to …

CQC reiterates importance of compliance with Regulation 19 and safe recruitment of staff Read More »

Receiving and acting on complaints – Could the CQC be due some self-reflection?

An effective complaints system is a key component to ensuring openness and transparency as well as encouraging internal insight within an organisation. In the health and social care sector, this is applicable both to Providers and those that regulate them. However, over the past few years at Ridouts we have noted a dilution in the …

Receiving and acting on complaints – Could the CQC be due some self-reflection? Read More »

The Two Biggest Challenges for Social Care Providers

In my 13 years at Ridouts there isn’t much I haven’t seen in terms of regulatory and operational challenges in the health and social care sector. CQC enforcement action, opaque and seemingly never-ending safeguarding investigations and difficult contractual negotiations with local authorities are just a few of the issues that we unpick day to day. …

The Two Biggest Challenges for Social Care Providers Read More »

One year on: How is CQC’s regulatory model working in practice and what will change?

As a result of the COVID-19 pandemic, the health and social care landscape has changed dramatically including in relation to the way in which the CQC regulates the sector. In May 2021, the CQC published its strategy, ‘A new strategy for the changing world of health and social care – CQC’s strategy from 2021’ which …

One year on: How is CQC’s regulatory model working in practice and what will change? Read More »

Reintroducing Joint Targeted Area Inspections – What Providers Need to Know

The Office for Standards in Education, Children’s Services and Skills (“Ofsted”), the Care Quality Commission (“CQC”) and HM Inspectorate of Constabulary and Fire & Rescue Services (“HMICFRS”) announced on 28 March 2022 that they will restart their joint targeted area inspections (“JTAI”) programme. Programme JTAIs are carried out under S.20 of the Children Act 2004 …

Reintroducing Joint Targeted Area Inspections – What Providers Need to Know Read More »

The CQC’s latest progress report ‘restraint, segregation and seclusion review’ finds more action is needed on treatment of learning difficulties, autistic and mental health service users.

In 2018 the Department of Health and Social Care (“DHSC”) commissioned the Care Quality Commission (“CQC”) to review the use of restrictive practices in services for people who have either a learning disability, autism, or people with mental health problems. On 25 March 2022, the CQC published a Progress Report to its 2020 ‘Out of …

The CQC’s latest progress report ‘restraint, segregation and seclusion review’ finds more action is needed on treatment of learning difficulties, autistic and mental health service users. Read More »

Electronic Care Recording – The New Standard in Monitoring Care?

In the last year Ridouts has seen many providers switch over from paper records to electronic care systems. It appears that across the sector there is a push to transition to paperless care recording. It has been said that this will allow providers to improve governance within their services, achieve better compliance with the regulations, …

Electronic Care Recording – The New Standard in Monitoring Care? Read More »

Can we help?