health and social care providers

When Is An Up-To-Date CQC Rating Not Up-To-Date? When It’s Awarded Under The New Inspection Regime

We all know by now that the CQC wants ratings of providers to be dynamic.  It wants to provide “up-to-date and high-quality information and ratings”.  Last month, I asked you, on LinkedIn, what period of time you considered a rating would remain contemporary.  The majority of people said 6 -12 months. Even if we take …

When Is An Up-To-Date CQC Rating Not Up-To-Date? When It’s Awarded Under The New Inspection Regime Read More »

Concern Over CQC’s Cursory Responses To Warning Notice Representations

In recent times, we have noticed that the CQC’s responses to warning notice representations have become very light touch. Reasoned responses to Provider’s detailed submissions and evidence have been replaced with blanket responses which simply specify whether the representations are being upheld or not with no reasons provided, alongside any associated decision on whether to …

Concern Over CQC’s Cursory Responses To Warning Notice Representations Read More »

The Removal Of Residents From Care – Why Using The Word “Eviction” Is Not Helpful

There has been much public comment over recent weeks upon the subject of so-called hardship caused by “eviction” from a care home. The term “eviction” presents a picture of a blameless occupier being ejected against their will from a care service which they will have regarded as their home. In our experience it is so …

The Removal Of Residents From Care – Why Using The Word “Eviction” Is Not Helpful Read More »

The Importance Of Good Record Keeping In Your Care Business

Records are one of the main focus areas during a CQC inspection and one of the main sources of evidence that the CQC relies on when determining if a service is Safe, Effective, Caring, Responsive and Well-led. It is therefore important that records are as accurate and detailed as they can be. In February 2023, …

The Importance Of Good Record Keeping In Your Care Business Read More »

How Can I Secure Fee Increases For Accommodation And Services Provided To My Residents?

We are approaching the end of February. This is the time of year when many providers and commissioners are considering contract review, a part of that process is, very often, considering the appropriate level of fee increase. Care contracts are unusual in that their currency is for the medium and long term. A major consequence …

How Can I Secure Fee Increases For Accommodation And Services Provided To My Residents? Read More »

What Can Providers Expect From CQC Inspections?

One of the most stressful times for social care providers are CQC inspections. Many have described inspectors as having an ‘agenda’ – looking to uncover negative evidence in order to substantiate preconceived determinations about the overall quality of the service and care provided. This not only puts providers and staff under extreme pressure, but can …

What Can Providers Expect From CQC Inspections? Read More »

CQC Prosecution – Largest fine issued in connection with maternity services

As all Providers will be acutely aware, the CQC has the power to criminally prosecute under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 where safe care and high quality treatment fails to be provided to a patient. Since 2021, the CQC appears to have focussed their attention on the provision of …

CQC Prosecution – Largest fine issued in connection with maternity services Read More »

Professional Discipline: What Does It Actually Mean To Be ‘Professionally Regulated’?

Whilst many students or trainees have a vague idea of what it means to be professionally regulated, they will only truly understand the full extent of their professional obligations when they join the register and face the stark reality of potentially receiving a patient complaint or being brought before their regulator. This article aims to …

Professional Discipline: What Does It Actually Mean To Be ‘Professionally Regulated’? Read More »

Professional Discipline: Dual Regulation – Double The Benefits, Double The Headache?

Healthcare practitioners that have undertaken additional accredited training may consider whether to become dual regulated. By dual regulated, we mean a healthcare practitioner becoming a registrant of two regulators. As an example, and after completing the requisite training and qualifications required: a British Association for Counselling & Psychotherapy (BACP) registered Psychotherapist becoming registered with the …

Professional Discipline: Dual Regulation – Double The Benefits, Double The Headache? Read More »

Can we help?