record keeping

What Are The Latest CQC ‘Hot Topics’?

At Ridouts, we have noticed that the latest ‘hot topics’ which CQC inspectors tend to focus on during inspections are as follows: Staff recruitment records Providers are required to ensure that their staff are fit and proper persons. Staff recruitment records should be robust and include; proof of identity, a criminal record certificate where required, references …

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The Importance Of Good Record Keeping In Your Care Business

Records are one of the main focus areas during a CQC inspection and one of the main sources of evidence that the CQC relies on when determining if a service is Safe, Effective, Caring, Responsive and Well-led. It is therefore important that records are as accurate and detailed as they can be. In February 2023, …

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CQC Hot Topic – Providers Under Scrutiny for Staffing Records

Over recent months we have noticed an increase in Providers being criticised by the CQC in relation to compliance with regulatory requirements related to staff recruitment records. This can lead to regulatory breaches being referenced in inspection reports which can limit a Provider’s CQC rating. What do the Regulations say? Regulation 19 of the Health …

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CQC publishes guidance on digital records in Adult Social Care

On 28 September 2020, CQC published interim guidance on what a good digital record system looks like and how providers can achieve this. CQC assesses digital records systems against the relevant Key Lines of Enquiry (“KLOEs”) and the characteristics of ratings, in the same way that paper records are assessed. The guidance states that a …

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Care Talk: Record-Keeping and Report Writing

It is difficult to overstate how important good record keeping is yet it is surprisingly rare.  Good record keeping ensures that relevant information is captured for use by carers and other professionals.  That information may be needed for a variety of reasons including, among other things: •    Identifying trends for use in risk assessments. •   …

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