challenging cqc

CQC’s Updated Regulatory Approach – Has Anything Really Changed?

On 27 January 2022, the CQC announced that, following the easing of Covid restriction across the country, it has reviewed and updated its regulatory approach, with the changes to take effect from 1 February 2022. What is changing? The main changes relate to providers of acute hospitals, ambulance services and general practice. In December 2021, …

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A New Approach for CQC Inspectors, Draft Inspection Reports and Ratings

As its 2021-2025 strategy has developed, the CQC forewarned us that it would be taking a more flexible approach to inspection activity and ratings. We have been a vocal critic of some of the rigidities of the past regime, but increased flexibility in regulation is not without its pitfalls, and we have been waiting patiently …

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CQC finally set to inspect ‘Requires Improvement’ rated care homes

In its latest publication on the 21 December 2021 the CQC has announced that it will finally begin to inspect care homes rated ‘Requires Improvement’. This means that up to 14% of care homes in the UK (3,271) care homes will now be subject to inspections once again. As part of a wider amendment to …

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Whistleblowing Disclosures On The Rise – How Effective Are Your Governance Systems?

Introduction In the latest 2020-2021 healthcare professional regulators whistleblowing report, whistleblowing disclosures have risen to 192 from 107 in the previous year. This substantial increase has largely been attributed to the Covid-19 pandemic, but is also indicative of a rising trend of whistleblowing within the health and social care sector, due to a growing divide …

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CQC Focus On Decline, Not Improvement – Are You At Risk?

On 20 September 2021, CQC hosted a webinar for adult social care providers in relation to its current monitoring approach and set out how it is currently monitoring and prioritising inspections. What did CQC say about its current monitoring approach? During the webinar, CQC said that the COVID-19 pandemic has prevented normal inspection of services …

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Appealing decisions taken by CQC – Are the odds in the favour of Health and Social Care Providers?

Since August 2016 the CQC has had decisions it has made in respect of the registration of health and social care providers appealed 55 times before the First Tier Tribunal (Care Standards).  Of those 55 occasions, only four appeals have been successful.  This translates to a ‘success rate’ of 92%.  This figure should come with …

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The Importance Of Accuracy – What Health And Social Care Providers Can Do To Ensure Inspection Reports Reflect Their Service

Whilst going through a regulatory inspection can be a stressful and high pressured situation, coping with the resultant draft report can be equally challenging. Inspection reports are essentially the most compelling piece of marketing for any health or social care service and so the contents of any inspection report ought to accurately reflect what the …

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