CQC enforcement action

CQC Enforcement: Notices Of Proposal – What They Are And How To Respond

Receiving a Notice of Proposal from the CQC can be a stressful time for Providers, not least because it indicates the CQC has serious concerns about a service. Understanding what a Notice of Proposal is, its legal impact and how to respond can help Providers move past the initial panic mode more quickly and enable …

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Supported Living vs. Care Homes – How the difference could impact Your CQC Registration and what it Means

Something we have been noticing at Ridouts recently is confusion over whether or not providers need to register as a care home. This has been prominent in the context of homecare/domiciliary care agency providers that are part of supported living schemes with local authorities and may assist service users with finding accommodation. Registered Activities – …

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The Importance of Consumer Law Obligations in Social Care – Complaints Procedures

In the final installment of my four-part series on consumer law obligations and their relevance to health and social care providers, I will look at the ins and outs of complaint procedures and what can help demonstrate compliance under both consumer law and the Health and Social Care Act 2008 (Regulated) Activities Regulations 2014 (“2014 …

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Every Interaction Counts: The Making Of A Regulatory History

Where police, prosecutors and criminal courts rely on a defendant’s criminal history to support its prosecution, a regulator places the same reliance on a provider or professional individuals’ regulatory history.  While a criminal history requires a formal conviction before it will be considered as part of an individual’s history, a regulatory history does not have …

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The Importance Of Consumer Law Obligations In Social Care – Providing Quality Care

In this third installment of my four-part series on consumer law obligations, and their relevance to health and social care providers, I will be discussing what terms are implied into care contracts in relation to the quality of care provided. This will largely focus on adult social care providers, and in particular care homes and …

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If Your CQC Registration Is Dormant, CQC May Cancel It

The Care Quality Commission’s (“CQC”) use of enforcement action, namely notices of proposal (“NOP”) and notices of decision (“NOD”), to either vary or cancel a provider’s registration is a fairly routine practice for providers who are perceived to have breached regulation(s) under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (“Regulations”). The …

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How Whistleblowing Can Negatively Affect Your Care Business – A Whistle Stop Tour On Whistleblowing

The 23 June was World Whistle-blower’s day, so it seemed timely to reflect on the subject, in particular a reminder of the law, updates to relevant guidance, the CQC’s approach to whistleblowing and best practice for providers. Law Whistleblowing legislation was implemented 25 years ago, through the Public Interest Disclosure Act 1998 (“PIDA”) being incorporated …

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What To Expect: CQC Inspections Of GP Practices Throughout 2023

The last-minute delay in the implementation of the CQC’s new inspection methodology in December 2022 and the temporary pause in CQC routine inspections of GP practices over the winter months may cause GP practices to wonder what they can expect from CQC inspection in 2023 and what is happening with the development of the CQC’s …

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