CQC enforcement action

GPs: Be Very Careful With CQC Allegations

Ridouts have observed that the CQC have intensified the aggressive presentation of inspections and inspection reports over recent months. This is particularly noticeable in the CQC attitude to primary care and GP practice interactions. Unsurprisingly, but, most unfortunately many of those engaged in front line inspection lack any medical qualification or experience, and, when that …

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The Importance Of Good Record Keeping In Your Care Business

Records are one of the main focus areas during a CQC inspection and one of the main sources of evidence that the CQC relies on when determining if a service is Safe, Effective, Caring, Responsive and Well-led. It is therefore important that records are as accurate and detailed as they can be. In February 2023, …

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What Can Providers Expect From CQC Inspections?

One of the most stressful times for social care providers are CQC inspections. Many have described inspectors as having an ‘agenda’ – looking to uncover negative evidence in order to substantiate preconceived determinations about the overall quality of the service and care provided. This not only puts providers and staff under extreme pressure, but can …

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An Unexpected Foe: Coping with a Commissioning Body’s Reaction to Adverse Regulatory Action 

Providers of health and social care services are all too aware of how vital their relationships are with stakeholders. Often they prioritise their relationships with the CQC or Ofsted because regulation underpins all other areas of service provision, however, providers should not underestimate the enormous impact local authority / CCG commissioner relationships and interactions have …

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The CQC And Its Move Towards Imposing Conditions On Registration

During the COVID-19 pandemic, the CQC introduced a risk-based inspection model and focused its inspection activity where service users were deemed to be at risk of harm. Since the introduction of this risk-based system, we have seen an overall increase in the CQC’s enforcement action. This has also been confirmed by the CQC’s Chief Executive Ian …

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Heed the Warning – CQC’s light touch can have heavy consequences for Providers – Are you prepared to challenge?

As has now been widely publicised, the CQC has abandoned its regular schedule of inspection for all health and social care services, including GP practices. Inspections will now be triggered by perceptions of risk, related to any notifications received by the regulator or any third party concerns or staff whistleblowing. As has been set out …

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CQC to impose a condition on Providers relating to people with learning disability and autism

The Care Quality Commission (“CQC”) announced on 31 August 2022 that they will be amending guidance relating to people with a learning disability or autism, which care providers are subject to. Since 2020 the CQC have implemented guidance called ‘Right Support, right care, right culture’ (“RSRCRC”). This is statutory guidance under section 23 of the …

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Are Your Representations Against CQC Notices of Proposal Being Ignored?

At Ridouts we are frequently seeing that the CQC is automatically adopting Notices of Proposal, seemingly ignoring, or not testing the validity of, the representations submitted by Providers. In some cases the CQC is sending out Notices of Decision months after the Notice of Proposal was issued and therefore months and months, in some cases …

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