CQC inspection reports

CQC’s Consultation on “Changes for Flexible Regulation”- What could it mean for Providers?

January 2021 saw the release of two important consultation documents by the CQC. The first was its consultation on its strategy from 2021 and beyond which has now closed. The second, and the subject of this article, is its consultation “Changes for Flexible Regulation” which is currently live and open for responses. Both documents set …

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What has happened to the CQC’s Transitional Monitoring Approach?

In the wake of the pandemic, the CQC changed its entire approach to inspections in order to limit inspectors “crossing the threshold”. The CQC initiated remote monitoring through initial conversations with Providers which could result in a site visit if the CQC had concerns, and enforcement action if the CQC found the service to be …

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Getting the Facts (and Ratings) Straight – CQC’s Factual Accuracy Process

Whilst the majority of CQC inspections have been put on hold during the COVID-19 pandemic, this will not remain the case forever.  When inspections re-start there will inevitably be a backlog which could lead to reports being rushed, less detailed and more prone to error. Incorrect or misleading information in CQC inspection reports can be …

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Holding the CQC to account: a flawed system – Ridout Report -March 2020

It often feels that Providers have limited opportunities to have their say and defend their corner against the CQC. It can appear that the system is stacked against them. Providers should ensure they are aware of all of the systems available to respond to the CQC, in order to capitalise on every opportunity to have …

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Standing up for your business – Healthcare Business July 2019

We have many providers of health and social care services contact us to describe in detail the injustices they have suffered at the hands of a regulator, a commissioner or a professional regulatory body. These stories often relate to inefficiencies within those respective organisations that have led to incorrect conclusions or unreasonable or disproportionate regulatory …

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Ridout Report – April 2019 – CQC’s new FAC process revealed – what does it achieve?

Last week saw the publication of CQC’s ‘new’ factual accuracy comments (“FAC”) process for draft inspection reports.  In last month’s Ridout Report Jenny Wilde discussed the potential consequences of the proposed changes.  As we now know what CQC has decided, this Ridout Report discusses what changes have been made and how these may impact a …

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