Skills for Care in partnership with The National Institute for Health and Care Excellence (NICE), the Social Care Institute for Excellence (SCIE) and The Outstanding Society has produced a ‘Good and Outstanding (GO)’ online toolkit to support adult social care services to prepare for Care Quality Commission (CQC) inspections. As the CQC will be introducing …
One of the most stressful times for social care providers are CQC inspections. Many have described inspectors as having an ‘agenda’ – looking to uncover negative evidence in order to substantiate preconceived determinations about the overall quality of the service and care provided. This not only puts providers and staff under extreme pressure, but can …
Over 50% of CQC inspections in Adult Social Care are currently triggered by “information of concern” and providers should take note that over 55% of these “risk based” inspections have resulted in a rating of Requires Improvement or Inadequate. Providers should therefore be very wary of any “Information of concern”, which is not limited to …
A Shift In Culture – The key to avoiding Risk-Based Inspections Read More »
After the announcement of the first lockdown, CQC announced that they would significantly reduce in-person inspections. However over the last 12 months there has been a notable increase in activity. The CQC are clearly pursuing a policy of visibly and aggressively challenging providers. However the content, growing as these actions are, is seen to be …
The inspector’s call is very different now to what it was pre-COVID. Gone are the days when CQC inspectors turned up at the door and spent the day, or a couple of days, looking at various aspects of a service. It has now become the norm for the CQC to carry out the majority of …
An Inspector Calls – Challenges of remote inspections Read More »
To say it’s been a tough year would be a shameful understatement. The health and social care sector has been tested like never before. Day after day we have been presented with harrowing statistics on how COVID-19 has tightened its grip on the world but amongst the bad news and escalating fear, we have seen …
Staffing in social care: The cornerstone of compliance Read More »
In the wake of the pandemic, the CQC changed its entire approach to inspections in order to limit inspectors “crossing the threshold”. The CQC initiated remote monitoring through initial conversations with Providers which could result in a site visit if the CQC had concerns, and enforcement action if the CQC found the service to be …
What has happened to the CQC’s Transitional Monitoring Approach? Read More »
The CQC yesterday published the Report it commissioned in summer 2019, in response to the Whorlton Hall scandal. Professor Glynis Murphy’s report makes very interesting reading, but disappointingly is it a little lack-lustre in identifying where the CQC might have done things better. The Report does accept “in hindsight” that things could have been done …
Between April and July 2019, CQC suspended 4 providers’ ratings. “Their rating was suspended? Don’t you mean their registration was suspended?” I hear you ask? A little known option available to CQC, which has made its way into the Provider Guidance on ‘How CQC monitors, inspects and regulates adult social care services,’ allows CQC to …
The CQC published new Supporting Information for CQC staff earlier this month, entitled “Identifying and responding to closed cultures”. As part of a wider, ongoing review into the use of restrictive intervention, the CQC has identified concerns about the use of restraint, prolonged seclusion and segregation for people with mental health problems, a learning disability …
CQC publishes new Supporting Information on “closed cultures” Read More »
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