Seasoned providers of adult social care services will be well versed in the challenges of recruiting and retaining staff. The latest Skills for Care report on ‘the state of the adult social care sector and workforce in England’, published in October 2023, has highlighted the continuing difficulties in recruiting and retaining staff in an industry …
Staff Recruitment And Retention: Achieve Higher CQC Ratings Read More »
The weather has turned cold, Strictly is back on our screens and the countdown to Christmas is on. Alas, CQC’s purple present for providers it is not Quality Street but the eagerly awaited publication of guidance on its quality statements and evidence categories. This is the latest instalment in the fragmented roll-out of its guidance …
Providers are anticipating the changes to the CQC’s regulatory approach and how they will impact on their businesses. The CQC is drip feeding us with information and it can be hard to see how everything fits together. The aim of this article is to bring you up-to date on the information that has been publicised …
The CQC’s New Regulatory Regime – What We Know And Don’t Know Read More »
The CQC has recently published additional insight into its scoring process under the new inspection methodology, including explaining how ratings limiters will be applied in the future. Under the current system of KLOEs, prompts and ratings characteristics existing CQC guidance for adult social care services outlines specific ratings limiters related to the Well-led rating. If …
Ratings Limiters Under The CQC’s New Methodology Read More »
Whilst it’s impossible to determine how inspections of GP practices will look once the CQC’s single assessment framework comes into play in the months ahead, it is always important for practices and the staff that work there to be prepared for an inspection. No matter what the changes are, there will still be an intense …
Over the last 3 years there has been one significant theme in the many conversations that we have had with care providers. They have not been visited by the CQC in years and have been left stranded with a “Requires Improvement” rating that no longer represents their service. Their frustration is tangible and their question …
What Can A Requires Improvement Rated Service Do To Get Re-Inspected By The CQC? Read More »
I first came across the concept of Suspension of Ratings (not suspension of registration, which is the concept most will be familiar with) in 2019. A power that allows the CQC to suspend your rating when it has belief that that rating no longer accurately reflects the service that you are providing. I wrote about …
Rating Suspension – A Lazy Way For The CQC To Regulate? Read More »
The words “we received concerns…” can often be found in an inspection report from the CQC. These illusive and ill-defined ‘concerns’ often form the basis for an inspection. This inspection may mark the beginning of a period of CQC scrutiny; this scrutiny may lead to enforcement action such as the issuing of a Warning Notice …
Providers often find it difficult to shake off a poor CQC rating. Once the CQC has downgraded a service’s rating it often takes more than one inspection for the rating to be upgraded. In this article I explore the difficulties providers face to get the CQC to re-inspect and re-rate their service, in light of …
The Institute for Policy Research (“IPR”) recently published a report focusing on NHS workforce retention called ‘Should I stay or should I go? NHS staff retention in the post Covid-19 world’ (“The IPR Report”). The IPR Report highlights the extent of the NHS staffing crisis. It analysed responses from NHS staff between December 2020 to …
How the NHS Staffing Crisis Could Affect Your Practice’s CQC Rating Read More »
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