Following the Prime Minister’s request for the CQC to lead “a major thematic review of children and adolescent mental health services across the country” to identify what is working well and what is not, the CQC has confirmed it should be able to report on its findings in 2017/2018. Dr Paul Lelliott, Deputy Chief Inspector …
The rise of online forums and “Trip Advisor” type websites has resulted in increased risk to doctors when patients are not satisfied with the care they receive. This firm has seen a surge in patients venting their frustrations with GPs online instead of raising issues with practices directly. There are a number of ways that …
Over the years providers of health and social care services have been known to cry in frustration: “Who inspects the inspectors??!” This is particularly common when CQC appear to be being lax in following their own policy and procedure whilst making high demands of providers and their staff. These careless approaches could be in the …
Providers of health and social care services have always been anxious about receiving a knock on the door at 7am and being faced with a team of CQC inspectors raring to give the Home a “once over”. Traditionally this would involve the inspectors locking themselves away in a room and poring over the care records, …
Healthcare Business: The inspection experience: A shift in focus Read More »
In December 2014 Simon Stevens, chief executive of NHS England, announced plans to work with Monitor and the NHS Trust Development Authority to take charge of struggling health economies and move them to new models of care as outlined in the organisation’s NHS Five Year Forward View. This would be done through the newly established “success regime”. …
HSJ Channel, Insight and Influence: Not all it seems: The success regime has teeth Read More »
Most will look back on 2012 with fond nostalgia but it is hard to remember a more challenging time in the health and social care sector. Whilst the rest of the nation revelled in a landmark year filled with enormous sporting achievement, a very special milestone for the Queen and news of a royal baby, …
Care Talk: Don’t let CQC’s battle to prove its worth be at your expense Read More »
It is difficult to overstate how important good record keeping is yet it is surprisingly rare. Good record keeping ensures that relevant information is captured for use by carers and other professionals. That information may be needed for a variety of reasons including, among other things: • Identifying trends for use in risk assessments. • …
At Ridouts we are seeing an increased number of local authorities getting close to and acting beyond their legal powers. Local Authorities have very limited powers yet in many instances are trying to either regulate or micro-manage a care home business. This should be resisted. Local authorities have two distinct roles, although these can often …
Last month we spoke about the Compliance Review process and what you could expect during a visit from the Care Quality Commission (“CQC”). This month we discuss the resulting Compliance Review Report and how it should accurately reflect the findings on the day of inspection. CQC are legally required to prepare a report on the …
Under the new regulatory framework introduced by CQC, there has been a move away from the classic inspection as the main source of evidence about a service towards a broader “review of compliance” which considers all the available information relating to a particular service, of which the inspection or site visit is one element, assuming …
Ridouts is a team of specialist health and social care lawyers, providing dedicated legal advice for care homes, GP practices, children’s homes, dental practices, domiciliary and home care agencies, supported and independent living services and both private and NHS hospitals.
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