Articles & Publications

Care Talk: Person-Centred Care, achieving compliance with the new Regulation

In April 2015 the new Regulated Activities Regulations came into force.  Whilst the majority of the new Regulations mirror the old regulations to a certain extent, there have also been some significant changes to the law.  One of these significant changes has been the inclusion of the new Regulation 9, person-centred care.  Whilst this was …

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Expert Care Manager: Challenging CQC inspection ratings

Following the roll-out of CQC’s rating system and the new Regulated Activities Regulations that came into force in April 2015, CQC is allocating new ratings for providers at an ever increasing speed.  At the time of writing this article, CQC has published ratings for 3707 care homes.  Of these, only 12 have been rated as …

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Healthcare Business: The inspection experience: A shift in focus

Providers of health and social care services have always been anxious about receiving a knock on the door at 7am and being faced with a team of CQC inspectors raring to give the Home a “once over”. Traditionally this would involve the inspectors locking themselves away in a room and poring over the care records, …

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HSJ Channel, Insight and Influence: Not all it seems: The success regime has teeth

In December 2014 Simon Stevens, chief executive of NHS England, announced plans to work with Monitor and the NHS Trust Development Authority to take charge of struggling health economies and move them to new models of care as outlined in the organisation’s NHS Five Year Forward View. This would be done through the newly established “success regime”. …

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Healthcare Business: Article One year on from Cheshire West – where does the sector stand?

CQC has been placing an ever increasing focus on the Deprivation of Liberty Safeguards (DoLS) as part of its inspection process ever since the Supreme Court judgement of Cheshire West turned providers’ perceptions of DoLS upside down.  It is now over a year since the controversial Cheshire West judgement was made but what progress has …

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HSJ Channel: Employers beware: Whistleblowing protection even more powerful

The judgment handed down in April 2015, by the Employment Appeal Tribunal in the case of Chestertons v Nurmohamed [UKEAT/0335/14/DM], has clarified the meaning of a qualifying disclosure being made in the reasonable belief that it is in the public interest i.e the statutory requirement an employee must satisfy to benefit from whistleblower protection. Background …

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HSJ Channel, Insight and Influence: Corporate Manslaughter: with convictions on the rise, are you vulnerable?

Corporate Manslaughter: with convictions on the rise, are you vulnerable? The enactment of the Corporate Manslaughter and Corporate Homicide Act 2007 (the “Act”) was seen as a landmark change in the law – for the first time, companies and organisations could be found guilty of corporate manslaughter as a result of serious management failures resulting …

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Healthcare Business: “Out of date” inspection reports – is it in the public interest to publish?

CQC has inspected your home.  You wait to receive the draft report.  You wait and you wait. You wait some more.  Finally the draft report arrives and it is not good news, your rating is unfavourable.  But your draft report has arrived three months after the inspection.  Your Home is not the same as it …

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Forum Business: Using Surveillance: CQC’S Guidance for Service Providers

CQC published ‘information’ for providers on the use of covert and overt surveillance on 16 December 2014.  This article discusses that information, and explores some of the problems raised by it. The Information Published by CQC The document specifically states that it is not attempting to give ‘guidance’ or ‘legal advice’ to providers on whether …

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