challenging cqc

Understanding the CQC’s strategy and regulatory approach

The CQC is working to fulfil its strategy that was launched last year. Under the new strategy the regulator plans to continually monitor practices and also shorten inspection reports. So what does this all mean for practices? What to expect and when The CQC’s current strategy sets out its aims, aspirations and outcomes from 2021 …

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Notices of Decision – Using the Appeal Process to your Advantage

It is always worrying when you receive a letter from the CQC that states it has decided to cancel your registration, suspend your registration, or impose conditions on your registration, which in effect, will prevent you as a provider from conducting business. At Ridouts we have received numerous calls from panicked providers about the effects …

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Press Releases – The Right To Speak Up

It is common knowledge within the health and social care sector that an inspection by the CQC is accompanied by an inspection report. This inspection report, whether challenged by way of factual accuracy comments, or not, is eventually published on the CQC’s website for the purpose of public viewing.  For information on how to challenge …

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Heed the Warning – CQC’s light touch can have heavy consequences for Providers – Are you prepared to challenge?

As has now been widely publicised, the CQC has abandoned its regular schedule of inspection for all health and social care services, including GP practices. Inspections will now be triggered by perceptions of risk, related to any notifications received by the regulator or any third party concerns or staff whistleblowing. As has been set out …

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Death of a service user? What Providers should consider if called to an Inquest

Many health and social care Providers will have had some form of contact with the Coroner’s court, whether it be simply assisting the Coroner with the provision of documentation related to the death of someone who was using or had used their services or attending an Inquest hearing. By their very nature inquests are inquisitorial …

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Controlled Drugs – How Providers can Control the Consequences

The Care Quality Commission (“CQC”) reports annually on its oversight findings to ensure that healthcare providers maintain a safe environment for the management and use of controlled drugs under the Controlled Drugs (Supervision of Management and Use) Regulations 2013 (“CDSMU Regulations”). As part of this, the CQC published, ‘The safer management of controlled drugs: Annual …

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Why Being Organised And Retaining Evidence Is Important, Now More Than Ever For Providers

With a new inspection strategy, the CQC are shifting from regular routine inspections to one based on risk, underpinned by data collection. The health and social care sector, however, should be judged, in part, on service users’ experiences and the level of care they receive which is extremely difficult to capture based on data collection …

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6 years since a CQC inspection? Can the CQC move to dynamic, contemporary ratings?

Over the last few months we have frequently written about the CQC moving away from timetabled inspections, now inspecting on the basis of perceived risk.  At Ridouts we have seen, not only, an increase in action taken by the CQC against providers, but action at the highest level, through the issuing of Notices of Proposals …

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Why appeasing the CQC could lead to a catastrophe later down the line

Our lawyers have been engaged in supporting Health and Care providers with their relationships with regulators for many years. Over the last 20 years there has been a steady increase in the regularity and intensity of regulator intrusion into care provision businesses.  Whilst those businesses face many of the same challenges and operational issues as …

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Mandatory Learning Disability & Autism Training Becomes The Law

Regulation 18 – Staff training in Health and Social Care services has changed As of 1 July 2022 new law has been introduced that will impact all health and social care providers registered with the CQC. The Health and Social Care Act 2022 now requires that all providers ensure that their staff have received training …

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