challenging inspection reports

Press Releases – The Right To Speak Up

It is common knowledge within the health and social care sector that an inspection by the CQC is accompanied by an inspection report. This inspection report, whether challenged by way of factual accuracy comments, or not, is eventually published on the CQC’s website for the purpose of public viewing.  For information on how to challenge …

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The Importance Of Accuracy – What Health And Social Care Providers Can Do To Ensure Inspection Reports Reflect Their Service

Whilst going through a regulatory inspection can be a stressful and high pressured situation, coping with the resultant draft report can be equally challenging. Inspection reports are essentially the most compelling piece of marketing for any health or social care service and so the contents of any inspection report ought to accurately reflect what the …

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CQC’s new strategy and the impact of ‘Smarter regulation’ on GP Practices

On 27 May 2021, CQC launched its new strategy which it says has the purpose of enabling more effective regulation in the health and social care sector. The strategy focuses on four themes: People and communities Smarter regulation Safety through learning Accelerating improvement This article looks at ‘smarter regulation’ and the impact that this could …

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Further Guidance on Suspension of Ratings: Providers should be wary – Caring Times – February 2020

In last month’s edition of Caring Times, I wrote about the CQC’s power to suspend a provider’s rating when it had concerns that the current rating was possibly no longer reflective of the care being provided to service users. I had highlighted my concern that the only information available to providers was a sentence in …

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Suspension of Ratings: Is this CQC being transparent or underhand? As published in Caring Times December 2019

Between April and July 2019, CQC suspended 4 providers’ ratings. “Their rating was suspended? Don’t you mean their registration was suspended?” I hear you ask? A little known option available to CQC, which has made its way into the Provider Guidance on ‘How CQC monitors, inspects and regulates adult social care services,’ allows CQC to …

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Do CQC’s enforcement procedures Require Improvement?

CQC has published its annual report and accounts for 2018/2019. This includes their performance summary and analysis benchmarked against its four strategic priorities to: Encourage improvement, innovation and sustainability in care Deliver an intelligence-driven approach to regulation Promote a single shared view of quality Improve our efficiency and effectiveness In respect of priority one, CQC …

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Standing up for your business – Healthcare Business July 2019

We have many providers of health and social care services contact us to describe in detail the injustices they have suffered at the hands of a regulator, a commissioner or a professional regulatory body. These stories often relate to inefficiencies within those respective organisations that have led to incorrect conclusions or unreasonable or disproportionate regulatory …

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Care Talk – June 2019 – How providers and their staff can influence CQC to be more consistent

CQC presented its draft Business Plan for 2019/2020 at its April Board meeting.  At the core of the plan are four key items, described as CQC’s purpose: encourage improvement, innovation and sustainability in care; deliver an intelligence driven approach to regulation; promote a single shared view of quality; improve their efficiencies and effectiveness. One of …

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