We are disappointed with the results of our recent CQC review, one of the things we were marked down for was not involving our clients in planning their care. We dispute this as patient involvement has always be central to how our service operates. How can we compile evidence to back up our challenge? To …
Ask the solicitor – Drink and Drugs News – Nicole Ridgwell Read More »
The requirement for openness and honesty of those in the health and social care sector about the care provided to service users, particularly when things have gone wrong (referred to as the duty of candour), is a key duty that has been at the forefront of the media recently. Both providers of health and social …
Maintaining the statutory duty of candour – HSJ Insight and influence Read More »
To launch an effective challenge, providers must understand the parameters of the process itself. With CQC draft inspection reports, challenges should be made through the factual accuracy process, through which the provider has ten working days to submit a response from the date of receipt. It is important to note that CQC factual accuracy …
Like it or not ratings for CQC regulated services are here to stay. Most recently CQC has signalled its intention to roll out ratings for a number of additional services; which were previously inspected but not provided with a rating, such as substance misuse centres and independent community health service providers. But as this expansion …
When the CMA began its market study in December 2016, it was clear that the study would look at particular terms in contracts covering matters of concern to those paying for care, for example, the size of up front deposits, unexpected fee increases and payment periods following the death of a resident. The study was …
Most are aware of the severe pressures NHS hospitals have been experiencing over the winter period. Tens of thousands of operations have been cancelled in January alone and most outpatient clinics have been closed to help the NHS deal with the surge of patients attending hospital. With frontline staff and leaders under a considerable amount …
Sir David Behan has announced his intention to step down as the Chief Executive of the CQC. He will continue his role up until summer 2018, to allow sufficient time for the Board to appoint his successor. Having worked in health and social care for over 40 years and specifically six years at the CQC, …
CQC’s Strategy for 2016 to 2021 sets out four priorities it will focus on in order to achieve a more targeted, responsive and collaborative approach to regulation, so more people get high-quality care. One of those four priorities is to “deliver an intelligence-driven approach to regulation”. CQC hopes, that by being more intelligence-driven, it will …
Ridout Report -Can technology make the CQC more intelligent? Read More »
The Department of Health has confirmed that it will grant the Care Quality Commission (CQC) the power to rate even more healthcare services, such as online GPs. The CQC already rates NHS and independent hospitals, general practices and adult social care services as Outstanding, Good, Requires Improvement and Inadequate. However, once amendments to the CQC …
CQC given power to award ratings to healthcare websites and other non-NHS services Read More »
In its strategy for 2016/2021 CQC undertook to continue to use the full range of its enforcement powers, such as restrictions or closure of services, fixed penalty notices or prosecution where they find poor care below the Fundamental Standards. Its business plan for 2017/2018 identified “the proportion of newly registered providers where we take a …
CQC and the imposition of conditions of registration – Caring Times – January 2018 Read More »
Ridouts is a team of specialist health and social care lawyers, providing dedicated legal advice for care homes, GP practices, children’s homes, dental practices, domiciliary and home care agencies, supported and independent living services and both private and NHS hospitals.
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