Ridouts has been made aware that CQC has removed a number of inspection reports from publication following concerns that an expert by experience had duplicated quotes and evidence across different providers’ reports, making the evidence base of the reports unsound. It has been suggested that as a result of the conduct of the expert by …
CQC inspection reports pulled due to conduct of “expert by experience” Read More »
The Care Quality Commission (“CQC”) have put notices on a number of provider profile pages on their website in recent days confirming that they have “removed” inspection reports. Their stated reasons are: “We found an issue with some of the information gathered by an individual who supported our inspection.” This mysterious “issue” seems to have …
CQC identifies a concerning “issue” with information gathered during inspections Read More »
The purpose of a CQC inspection is to determine if a service is complying with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009. CQC determines if a service is ‘Good’ by considering five key questions (is the service safe, effective, caring, responsive and well-led?). …
At the beginning of this year CQC re-introduced post-inspection letters for all routine NHS inspections. This came shortly after CQC were criticised by the Public Accounts Committee for not publishing inspection outcomes quickly enough which meant “the public do not have timely information to make informed decisions about their care”. Since April, included is now …
CQC informs Trusts to publish post-inspection letters Read More »
CQC presented its draft Business Plan for 2019/2020 at its April Board meeting. At the core of the plan are four key items, described as CQC’s purpose: encourage improvement, innovation and sustainability in care; deliver an intelligence driven approach to regulation; promote a single shared view of quality; improve their efficiencies and effectiveness. One of …
In February this year CQC launched its ‘Declare Your Care’ campaign, encouraging people to share their experiences of care with CQC to support it with its regulatory work. The associated press release included data from a consumer research study commenting on people’s regrets about not raising concerns about health and social care services when they …
Care Talk – May 2019 – Complaints in the spotlight Read More »
My colleagues have written in previous issues of DDN about the importance of submitting comprehensive Factual Accuracy Comments (FACs) to your CQC inspection report if you consider that the report and/or rating is not a true reflection of your service. Most recently, one of my colleagues set out some of the changes proposed by the …
CQC have recently announced changes to the notification forms providers need to submit in relation to deaths, serious injuries, and allegations of abuse relating to service users. The forms now include specific prompts for the providers to address. Links to these forms can be found on CQC’s website. CQC’s aim is to reduce the amount …
CQC announce changes to providers notification forms Read More »
Last week saw the publication of CQC’s ‘new’ factual accuracy comments (“FAC”) process for draft inspection reports. In last month’s Ridout Report Jenny Wilde discussed the potential consequences of the proposed changes. As we now know what CQC has decided, this Ridout Report discusses what changes have been made and how these may impact a …
Ridout Report – April 2019 – CQC’s new FAC process revealed – what does it achieve? Read More »
As the clock ticks down towards the end of the Transforming Care Programme in March 2019, there is widespread concern the Programme has been unsuccessful in realising the ambitions set out in the Building the Right Support strategy. These ambitions, rooted in the wake of Winterbourne View and similar scandals, were to develop more community …
HSJ – February 2019 – Not Registering the Right Support to Transform Care Read More »
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