CQC inspection

Healthcare Business – February 2019 – CQC intends to ring in changes to how Providers can challenge its inspection reports

CQC has commented often that it wishes to improve the process of inspection specifically in relation to the speed at which reports are published following inspection.  CQC intends to bring in new guidance which will apply to all providers of health and social care around the process of checking reports for their factual accuracy. To …

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Sexual Safety in Care: Considering the recent case of CQC v Hillgreen Care Limited [2018]

There has been recent media attention in relation to sexual safety of service users in care homes following the case of CQC v Hillgreen Care Limited [2018], where the provider was fined £300,000 for failing in its duty to protect service users in its care, exposing them to the risk of sexual abuse. District Judge …

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An inspection regime with room for improvement – HSJ article – October 2018

Last month the Kings Fund and Alliance Manchester Business School (AMBS) published a report analysing the effectiveness of the CQC’s approach to inspecting and rating health and social care providers.  The report is titled ‘Impact of the Care Quality Commission on provider performance – Room for improvement?’. While it noted that the current CQC inspection …

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The delicate balancing act of support and scrutiny in regulation

CQC has completed its first cycle of inspections under its new inspection regime. But, what now? How have inspections impacted the adult social care sector? The Kings Fund and Alliance Manchester Business School (“AMBS”) have produced a report evaluating the CQC’s approach to inspecting and rating health and social care providers. The findings of the …

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Could Improvements post-inspection now be reported on in CQC reports? (as published in Healthcare Business – September 2018)

CQC inspections have, for years, been considered a “snap-shot” of a home/location on the day of the inspection.  CQC rock up, take a view of what they find, and then write a report and make a judgment on an appropriate rating. When challenging inspection report findings and ratings, sometimes our clients will provide us with evidence …

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Challenging CQC’s Evidence Base – as published in Caring Times

CQC appointed its new Chief Executive to the Board, Ian Trenholm.  He is due to take over the role in July 2018 when Sir David Behan leaves.  Mr Trenholm started his career in the police service before moving on to roles including Chief Operating Officer at Defra and Chief Executive of the Royal Borough of …

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Would Video Assistant Referees improve CQC’s process of inspections? As published on Health Service Journal’s Insight and Influence Channel

The 2018 Football World Cup was the first in history where live Video Assistant Referees (VAR) were brought in with the ambition of improving the quality or refereeing decisions.  It hoped to achieve this by bringing to the referee’s attention in real time points of play which might have eluded them otherwise.  CQC allows its …

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A time for change at CQC

As David Behan prepares to depart his position as Chief Executive of the CQC this is a good opportunity to consider the impact that he has had on the health and social care sector. Having inherited an organisation on the brink of destruction, thanks to the mismanagement of Cynthia Bower and the effects of the …

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Does CQC’s Amended Guidance Require Improvement? As published in Healthcare Business Magazine July 2018

Last month CQC announced that they had updated their guidance on “How CQC monitors inspects and regulates adult social care services”. This document replaced the old Provider handbooks in November 2017. Of particular interest is the addition of a new section to the guidance setting out CQC’s position with regard to services repeatedly rated as …

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